Customer Service Representative - German and English
Catawiki(1 month ago)
About this role
A Customer Service International Representative at Catawiki contributes to the marketplace’s mission by supporting customer satisfaction and retention across its global operations. The role is based in Lisbon and sits within the Customer Service department, helping to inform improvements across the business through close customer contact. It is a permanent, full-time position in a diverse scale-up with career development and employee benefits.
Required Skills
- Customer Support
- Dispute Resolution
- Content Moderation
- Live Channels
- Chat Support
- Email Support
- Phone Support
- Social Media
- Communication
- English
+5 more
About Catawiki
catawiki.careersCatawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.
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