Customer Service Representative - German Speaker

lastminute.com

1 month ago

Madrid, Spain

Hybrid

Full Time

Medior

0 applicants

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About this role

This position is for a Customer Service Representative fluent in German and Spanish, based in Madrid, working in a hybrid model. The role involves assisting travelers through various communication channels, ensuring positive customer experiences. It offers opportunities for remote work, professional development, and employee benefits within a diverse international environment.

Skills

About lastminute.com

lastminute.com

Lastminute.com is an online travel agency founded in 1998 that offers flights, hotels, holiday packages, city breaks, car hire and experiences, with a particular focus on last‑minute deals and short‑notice bookings. The platform combines search and booking for individual services and packaged vacations, plus curated activities and promotions to help leisure travelers find discounted, flexible options. Operating across multiple European markets via web and mobile apps, it emphasizes user‑friendly booking flows, dynamic packaging and time‑sensitive offers. Lastminute.com targets spontaneous and price‑sensitive travelers looking for convenient, bundled travel solutions.