Claire's
The Customer Service Representative at Claire's is pivotal in enhancing the customer experience by addressing escalated and complex inquiries, complaints, and issues. This role involves investigating and resolving high-priority customer cases while analyzing feedback trends to identify systemic issues and collaborating with internal partners for continuous improvement.
Headquarters
Hoffman Estates, Illinois, United States
Company Size
10001+ employees
Founded
1960
Claire's is a specialty retail brand offering ear piercing services, jewelry, and accessories for girls and teens. Known for safe, hypoallergenic starter earrings, Claire's has pierced over 130 million ears and allows customers to book piercing appointments in-store. The brand also sells a wide range of fashion jewelry and accessories targeted at younger audiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Claire's.
Claire's Initiates Voluntary Chapter 11 Proceedings to Maximize Business Value
Aug 6, 2025
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