Planet Home Lending
The Customer Service Representative I - Bilingual specializes in resolving borrower inquiries on mortgage loans through calls in their preferred language. They provide high-quality service, research issues, and update systems to ensure customer satisfaction. The role requires effective communication in two languages and a focus on customer support.
Headquarters
Irving, Texas, United States
Company Size
1001-5000 employees
Founded
2007
Planet Home Lending is a retail mortgage lender that helps consumers buy homes, refinance mortgages, tap home equity, or adjust loan terms to meet life goals. They provide a range of loan products, online tools and a nationwide network of loan officers and branches to deliver personalized guidance, rate quotes and loan servicing. The company emphasizes clear explanations, competitive rates and customer resources — including disaster assistance and multilingual support — to simplify the mortgage process.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Planet Home Lending.
22% below the average for this role
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