Customer Service Representative I (Full-Time)
IBC Bank(13 days ago)
About this role
IBC Bank seeks a Call Center Associate responsible for handling external customer calls related to account activity, debit card issues, and general banking support. The role involves recommending additional services, ensuring confidentiality, and maintaining quality standards. It requires adaptability to a changing environment and customer-centric communication.
Required Skills
- Customer Service
- Communication
- Active Listening
- Problem Solving
- Computer Navigation
- Bilingual
- Empathy
- Adaptability
- Performance Standards
- Teamwork
About IBC Bank
ibc.comExplore the best banking services with IBC across Oklahoma and Texas. Flexible banking so you can do more at your convenience. Join us today!
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