Customer Service Representative I - Logistics Operations

The Customer Service Representative I - Logistics Operations role at CEVA Freight Management Mexico serves as a front-line contact for managing customer interactions related to logistics and freight services. The position focuses on addressing customer inquiries, tracking shipments, processing orders, and collaborating with internal teams and external carriers to ensure timely delivery and service excellence. This role requires strong communication skills in English and Spanish, along with proficiency in logistics software and customs procedures.