Customer Service Representative I // Mason OH 45040
Mindlance
About this role
A Customer Service Representative I in the Healthcare division manages outbound communication with members and doctors' offices to notify outcomes of prior authorizations, case details, and coverage dates. The role involves documentation, monitoring requests, and maintaining communication efficiency.
Skills
About Mindlance
mindlance.comMindlance is a staffing and IT services company that connects businesses with technology professionals and delivers workforce solutions and IT capabilities. Their offerings include technology staffing, workforce upskilling (Quintrix), a job board, and IT solutions such as application development, cloud and managed services. Mindlance supports flexible engagement models — contract, contract-to-hire, and direct placement — to help clients scale teams and accelerate projects. They emphasize upskilling and workforce transformation to align talent with evolving client needs.
About Mindlance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mindlance.
Salary
$46k – $63k
per year
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