Customer Service Representative I - SHP
Marshfield Clinic Health System(1 month ago)
About this role
A Customer Service Representative I - Security Health Plan supports members, applicants, providers, and agents for one primary product line (Medicare Advantage or Commercial/Marketplace) as the first point of contact. The role is an entry-level, training-focused position within Marshfield Clinic Health System that emphasizes delivering positive customer experiences while receiving coaching and development.
Required Skills
- Customer Service
- Phone Support
- Verbal Communication
- Written Communication
- Problem Solving
- Call Center
- Escalation
- Member Services
Qualifications
- Associate Degree in Business Administration
- Bachelor's Degree in Business Administration
- State of Wisconsin Insurance Agent’s License
About Marshfield Clinic Health System
marshfieldclinic.orgMarshfield Clinic is a health care system with over 50 locations in northern, central, and western Wisconsin. Marshfield Clinic Don't just live. Shine.
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