Customer Service Representative I
TaxAct
About this role
This position supports Drake Software in delivering the tools and services tax professionals rely on to grow their businesses and serve their clients. The role is part of Taxwell and focuses on providing outstanding customer experiences while contributing to product excellence and value.
Skills
Qualifications
About TaxAct
taxact.comIndustry
Finance
File your taxes online with confidence using TaxAct’s accurate solutions for individuals and businesses.
Recent company news
CNBCThe best tax software of 2026
1 month ago
Business InsiderTaxAct Review 2025
Apr 4, 2025
The MarkupTax Filing Websites Have Been Sending Users’ Financial Information to Facebook
Nov 22, 2022
CNNTax prep companies shared private taxpayer data with Google and Meta for years, congressional probe finds
Jul 12, 2023
CinvenCinven to acquire TaxAct | Cinven - Focused European Integrated World-class
Nov 1, 2022
About TaxAct
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TaxAct.
Salary
$65k – $87k
per year