Customer Service Representative I
TaxAct(4 months ago)
About this role
A Customer Support Representative for Drake Software who helps tax professionals use the company’s digital tax filing products and services. The role is part of a team focused on delivering excellent customer service and ensuring customers can rely on the product for comprehensive tax support. The position supports Drake’s mission to provide easy-to-use, best-in-class technology and exceptional customer experience.
Required Skills
- Troubleshooting
- Phone Support
- Email Support
- Live Chat
- Data Entry
- Customer Service
- Empathy
- Communication
- Critical Thinking
- Documentation
Qualifications
- High School Diploma or GED
About TaxAct
taxact.comFile your taxes online with confidence using TaxAct’s accurate solutions for individuals and businesses.
View more jobs at TaxAct →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at TaxAct
Similar Jobs
Bilingual Customer Support Associate I
Human Interest(1 month ago)
Arabic Customer Advisor - Lisbon
Cross Border Talents(4 years ago)
Customer Service (Hybrid)
SimplePractice(27 days ago)
Customer Experience Executive
Probe Group(27 days ago)
Customer Advisor
NATIONAL(5 months ago)
UK/I Customer Support Specialist (Weekend Shift)
HubSpot(2 years ago)