Customer Service Representative I
TaxAct(4 months ago)
About this role
A customer support role at Drake Software (Taxwell) focused on helping tax professionals use the company's digital tax filing products and ensuring product excellence. The position is part of a team dedicated to delivering excellent service, supporting customers, and enabling tax professionals to grow their businesses.
Required Skills
- Troubleshooting
- Customer Service
- Data Entry
- Phone Support
- Email Support
- Live Chat
- Technical Support
- Documentation
- Communication
- Critical Thinking
+1 more
Qualifications
- High School Diploma
- GED
- Equivalent Experience
About TaxAct
taxact.comFile your taxes online with confidence using TaxAct’s accurate solutions for individuals and businesses.
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