Customer Service Representative I
Planet Home Lending
About this role
A Customer Service Representative I handles borrower inquiries related to mortgage loans through calls, providing support and resolving issues to ensure customer satisfaction. The role requires effective communication and problem-solving within a fast-paced office environment.
Skills
About Planet Home Lending
planethomelending.comPlanet Home Lending is a retail mortgage lender that helps consumers buy homes, refinance mortgages, tap home equity, or adjust loan terms to meet life goals. They provide a range of loan products, online tools and a nationwide network of loan officers and branches to deliver personalized guidance, rate quotes and loan servicing. The company emphasizes clear explanations, competitive rates and customer resources — including disaster assistance and multilingual support — to simplify the mortgage process.
About Planet Home Lending
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Planet Home Lending.
Salary
$42k – $57k
per year