Planet Home Lending
A Customer Service Representative I handles borrower inquiries related to mortgage loans through calls, providing support and resolving issues to ensure customer satisfaction. The role requires effective communication and problem-solving within a fast-paced office environment.
Headquarters
Irving, Texas, United States
Company Size
1001-5000 employees
Founded
2007
Planet Home Lending is a retail mortgage lender that helps consumers buy homes, refinance mortgages, tap home equity, or adjust loan terms to meet life goals. They provide a range of loan products, online tools and a nationwide network of loan officers and branches to deliver personalized guidance, rate quotes and loan servicing. The company emphasizes clear explanations, competitive rates and customer resources — including disaster assistance and multilingual support — to simplify the mortgage process.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Planet Home Lending.
Planet Home Lending didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role
Customer Service Representative
JB Poindexter & Co
Representative, Customer Service (Pooling)
Synchrony Financial
Customer Service Representative
Third Party CS
Customer Service Representative
Madix
Customer Service Representative- Mortgage Collections & Servicing
Sutherland
Customer Service Representative
JB Poindexter & Co