Customer Service Representative I
Sentara
About this role
Sentara Health is seeking a Customer Service Representative to support members and patients with inquiries related to eligibility, benefits, claims, and billing. The role involves providing compassionate and professional service in a hybrid work environment, primarily remotely with some onsite visits, serving the Virginia Beach or Richmond areas.
Skills
About Sentara
sentaracareers.comIndustries
Healthcare
Join a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
Recent company news
WHROSentara Health Plans ends certain Medicare Advantage products, cuts 220 positions
Oct 10, 2025
WTKRSentara Health Plans drop some Medicare Advantage plans in Va., N.C., Fla.
Oct 6, 2025
PR NewswireSentara Health and HealthSnap Partner to Launch Enterprise Remote Patient Monitoring and Chronic Care Management Program
Sep 10, 2025
Virginia BusinessSentara to lay off 220, including 127 in Virginia
Oct 9, 2025
Healthcare IT NewsSentara enters health plan partnership with WellTheory
Jun 5, 2025
About Sentara
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sentara.
Salary
$36k – $42k
per year
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