Customer Service Representative II (CSR) - Care Home Medical
AUG1000AUG
About this role
The Customer Service Representative II handles order processing, patient education, and documentation to facilitate access to home medical equipment and services, ensuring insurance compliance and working with billing to resolve denials and audits.
Skills
Qualifications
About AUG1000AUG
augustahealth.comAugusta Health is a community-based nonprofit health system serving the Shenandoah Valley with a flagship hospital and a network of primary and specialty care clinics. It delivers comprehensive medical services, including emergency care, surgical services, cancer and cardiovascular care, orthopedics, women’s health, diagnostics, and preventive programs. The organization is dedicated to compassionate, patient-centered care and strives to provide high-quality, accessible healthcare through trusted clinicians and coordinated services. Augusta Health emphasizes community health improvement, wellness education, and the use of modern technology to support patients across the care continuum.
About AUG1000AUG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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