SaviLinx
The Customer Service Representative II Phones provides superior customer service in a remote contact center environment, handling claims, eligibility inquiries, and customer communications with a focus on privacy, confidentiality, and precision. The role involves meeting service level agreements, ensuring first call resolution, and documenting interactions in a CRM system. This position may also involve mentoring and training other customer service representatives.
Headquarters
Brunswick, Maine, United States
SaviLinx is a women-owned contact center outsourcing company founded in 2013, serving both government and commercial business clients with omnichannel customer engagement solutions. The company offers a range of BPO services including customer service, tech support, and eligibility and enrollment processing, combining human agents with AI and automation technologies. SaviLinx has been recognized seven consecutive years on the Inc. 5000 list of fastest-growing private companies in the U.S.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SaviLinx.
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