Customer Service Representative II
The City of Fort Worth(1 month ago)
About this role
The City of Fort Worth is hiring a Customer Service Representative II within the Development Services Department to serve as a front-line point of contact for residents and contractors. The role supports the department’s mission to promote orderly growth and safe construction by providing customer-facing assistance related to permitting and contractor registration. It is a benefits-eligible position with set weekday hours and occasional evening work.
Required Skills
- Customer Service
- Call Center Support
- Permit Processing
- Contractor Registration
- Code Interpretation
- Fee Assessment
- Complaint Resolution
- CRM
- Microsoft Excel
- Microsoft Outlook
+4 more
Qualifications
- High School Diploma/GED
About The City of Fort Worth
fortworthtexas.govThe City of Fort Worth is the municipal government for Fort Worth, Texas—ranked the 11th largest and one of the fastest‑growing cities in the U.S., home to more than one million residents. It provides core city services including public safety, utilities, transportation and infrastructure, planning and development, parks and recreation, and community programs for residents and businesses. The city also supports economic development, civic engagement, and online access to services and information through its official website and digital tools.
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