Customer Service Representative II
Genuine Parts Company(3 months ago)
About this role
The Customer Service Representative II supports customer orders and relationships, ensuring their needs are met and handling inquiries and issues related to products and services. The role involves order processing, negotiation within certain parameters, and assisting less experienced staff while maintaining a focus on customer satisfaction.
Required Skills
- Communication
- Multi-tasking
- Computer Skills
- Negotiation
- Organization
- Attention to Detail
- Order Entry
- Customer Relations
- Product Knowledge
- Problem Solving
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