Customer Service Representative II
Pelican
About this role
Peli BioThermal is seeking a Customer Support Representative II to manage customer accounts, process orders, and ensure excellent customer service. The role involves coordinating between sales teams and internal departments, handling inquiries, and supporting customer onboarding processes.
Skills
About Pelican
pelican.comPelican Products is a global maker of high-performance protective solutions, best known for its rugged, watertight, crushproof cases that protect cameras, electronics, instruments, and other critical gear. The company also produces temperature-controlled packaging and cold-chain solutions (Pelican BioThermal), portable lighting systems, and accessories for professional and consumer markets. Pelican’s products are built for demanding environments and are widely used by military, first responders, photographers, and industrial customers, with customization options and industry-leading warranties.
About Pelican
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pelican.
Salary
$40k – $50k
per year
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