oracle-cloud.com
The Customer Service Representative II serves as the primary point of contact for customers, handling inbound and outbound inquiries via telephone and email. This role resolves customer issues, manages account changes, and provides information on billing, contracts, and services. The position also involves cross-selling opportunities, retaining customers, and supporting other service lines as needed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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