Customer Service Representative - Industrial Distribution
SunSource(15 days ago)
About this role
A Customer Service Representative at Electro-Matic supports internal and external customers by managing order processing, customer communication, and ERP data. The role partners with sales, accounting, and operations to ensure accurate pricing, timely deliveries, and overall customer satisfaction.
Required Skills
- ERP Systems
- Order Processing
- Customer Service
- Quotation Preparation
- Pricing
- Microsoft Excel
- Data Entry
- Problem Solving
- Communication
- Returns Management
Qualifications
- HS Diploma
- Associate Degree
About SunSource
sun-source.comCarotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.
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