SunSource

Customer Service Representative / Inside Sales- Industrial Supply

SunSource(1 month ago)

Northborough, MAOnsiteFull TimeMedior$70,880 - $95,938 (estimated)Customer Service
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About this role

This role is a customer-focused inside sales and service position supporting The Hope Group’s fluid power and motion control product lines. The position handles customer inquiries, orders, and quotations while maintaining accurate records and pricing in company systems. It also involves assisting with product selection and technical information, coordinating with vendors for non-stock items, and supporting business development activities. Occasional travel to other regional company locations is required.

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Required Skills

  • Customer Service
  • Order Processing
  • Pricing Management
  • Data Entry
  • Quotation Preparation
  • Product Knowledge
  • Technical Support
  • Vendor Coordination
  • Negotiation
  • Complaint Resolution

+10 more

Qualifications

  • HS Diploma or GED
  • Associates Degree
SunSource

About SunSource

sun-source.com

Carotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.

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