City of Rockport
The City is seeking a Customer Service Representative to support the Utility Billing Department as a primary point of contact for community members. The role involves answering calls, resolving inquiries and complaints, processing payments, and managing new utility account applications. Employees will also handle billing adjustments, prepare work orders for service issues, and maintain accurate customer records in an office setting.
Rockport, Texas — Official Website is the city’s primary online portal for residents, businesses, and visitors. It centralizes municipal information and services including elected officials and department directories, council agendas and minutes, permits and utility billing, public safety notices, and parks and recreation and events. The site also provides online forms, payments, news and calendar updates, and resources for business licensing, development, and tourism to support community engagement and service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Rockport.
City of Rockport didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
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