Customer Service Representative - Italian Speaker
lastminute.com
About this role
A Customer Service Representative at a travel company helps power the traveler's journey for millions of holidaymakers by providing support in Italian and English. The role involves handling inbound and outbound phone calls, emails, and live chats while resolving pre-sales and after-sales queries.
Skills
About lastminute.com
lastminute.comLastminute.com is an online travel agency founded in 1998 that offers flights, hotels, holiday packages, city breaks, car hire and experiences, with a particular focus on last‑minute deals and short‑notice bookings. The platform combines search and booking for individual services and packaged vacations, plus curated activities and promotions to help leisure travelers find discounted, flexible options. Operating across multiple European markets via web and mobile apps, it emphasizes user‑friendly booking flows, dynamic packaging and time‑sensitive offers. Lastminute.com targets spontaneous and price‑sensitive travelers looking for convenient, bundled travel solutions.
About lastminute.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for lastminute.com.
Salary
$109k – $157k
per year
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