Customer Service Representative (Italian– speaking) – On-site TE06
Philip Morris International(1 month ago)
About this role
A Customer Service Representative (Italian-speaking) at Concentrix is an on-site, full-time role based in Barcelona supporting a global technology and services leader. The position is part of a team that delivers customer experiences for well-known brands and emphasizes bilingual communication in Italian and English. It offers structured training, career development, and a modern office environment.
Required Skills
- Inbound Calls
- Email Support
- Live Chat
- Escalation Management
- Record Keeping
- Complaint Handling
- Problem Solving
- Technical Support
- MS Excel
- Attention To Detail
+3 more
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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