Customer Service Representative | Kaihāpai Moni Oranga | Ellerslie Contact Centre

State of New Jersey

1 month ago

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role is a permanent, full-time Customer Service Representative position working in a supportive team to provide phone-based assistance to clients, helping them navigate complex situations with empathy. The job involves responding to community needs with a focus on respectful communication and problem-solving.

Skills

About State of New Jersey

nj.gov

NJ.gov is the official website of the State of New Jersey, offering centralized access to government information, services, news, and resources for residents, businesses, and visitors. The site aggregates portals for emergency alerts and public safety, transportation (e.g., NJ TRANSIT), employment and benefits, licensing and taxes, and agency contacts, and posts live updates such as executive orders and weather advisories. It identifies state leadership (Governor Mikie Sherrill and Lt. Governor Dr. Dale G. Caldwell), provides translation and accessibility tools, and links to key services like NJ 211 and the State Police. Its purpose is to streamline interactions with state government and serve as the authoritative hub for official announcements and resources.