The Pivot Group
The Customer Service Representative will handle inbound inquiries about product specifications, orders, and delivery schedules, process orders, returns, and exchanges, and work closely with production and logistics to provide accurate lead times and shipping information. The role also involves investigating and resolving complaints, maintaining detailed interaction records in the CRM, and delivering technical support for manufactured goods.
Hunt-based recruiting with plant floor experience. We find candidates job boards miss.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Pivot Group.
21% above the average for this role