Customer Service Representative Lead
Fox Factory(17 days ago)
About this role
The role of Customer Service Representative Lead at Fox Factory involves supporting customer support excellence and internal process improvements. The position includes training new hires, managing order workflows, and serving as a point of contact for escalations and cross-departmental communication. The job emphasizes maintaining high standards of service and operational efficiency.
Required Skills
- ERP
- Order Management
- Customer Service
- Communication
- Problem Solving
- Microsoft Office
- Coordination
- Leadership
- Attention to Detail
- Multitasking
About Fox Factory
ridefox.comWith racing in its DNA and good times in its blood, FOX has enjoyed 50 years of going fast and taking chances. From twisting throttles to spinning pedals, we love all things on wheels. Buy your official FOX Factory suspension, apparel and accessories. Free delivery on orders above $99.
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