Customer Service Representative – Logistics & Fulfillment Support

The Customer Service Representative serves as the primary point of contact for brands outsourcing their logistics and fulfillment, managing client inquiries and resolving issues to ensure a seamless experience from order processing to final delivery. This hybrid role requires excellent communication and problem-solving skills to maintain high customer satisfaction and uphold service level agreements. The position involves acting as a liaison between clients and internal operations teams while managing executive office support functions.