Customer Service Representative - Lower Hutt
The New Zealand Automobile Association (Incorporated)(1 month ago)
About this role
A Customer Service Representative at Westpac Lower Hutt is the primary point of contact for customers, assisting them with everyday banking needs and queries across in-person and virtual channels. The role focuses on providing clear guidance, resolving issues like card disputes and online banking problems, and delivering a calm, customer-first experience in a fast-paced environment.
Required Skills
- Customer Service
- Administration
- Banking Knowledge
- Compliance
- Regulatory Knowledge
- Multitasking
- Digital Literacy
- Problem Solving
- Communication
- Adaptability
Qualifications
- Tertiary Qualification in Business or Finance
About The New Zealand Automobile Association (Incorporated)
co.nzN/A
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