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© All Rights Reserved. ApplyBlast.com
zim
The Customer Service Representative plays a key role in delivering a high-quality customer experience throughout the shipment lifecycle by managing customer interactions and service requests. The role involves coordinating with internal teams to resolve shipment-related matters, maintaining data accuracy, and promoting the adoption of ZIM's digital solutions. This position requires a proactive mindset to ensure compliance with service levels and contribute to continuous improvement in customer satisfaction.
ZIM Integrated Shipping Services Ltd. is a leading global container shipping carrier that provides containerized cargo transportation across all major trade routes. The company operates a modern fleet and offers specialized services including reefer (temperature-controlled) shipping. ZIM is supported by a worldwide network of local offices and representatives to manage bookings, schedules and customer support. Customers choose ZIM for its extensive route coverage, operational reliability, and end-to-end cargo solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for zim.
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