Customer Service Representative – Night Shift Team
Fidelity Building Services Group
About this role
A Customer Service Representative for a Digital Monitoring Center supports customers with building automation systems through phone, email, and text. The role involves troubleshooting minor issues, monitoring digital interfaces, and documenting interactions in a CRM system.
Skills
About Fidelity Building Services Group
fidelitybsg.comFidelity Building Services Group is a national provider of HVAC/mechanical services, building automation, and energy solutions. They deliver design, installation, maintenance and retrofit services—covering controls, commissioning, and energy optimization—for commercial and institutional facilities. The company focuses on integrated mechanical and controls solutions to improve building performance, reduce energy use, and lower operating costs. Fidelity serves clients across the U.S. with a network of technical and field resources.
About Fidelity Building Services Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fidelity Building Services Group.
Salary
$40k – $60k
per year
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