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Customer Service Representative, Nutrition & Hopsital Hardware at Baxter International - ApplyBlast

Customer Service Representative, Nutrition & Hopsital Hardware

Baxter International

4 months ago

New South Wales

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative at Baxter supports patients and customers by managing order fulfillment, processing inquiries via multiple channels, and resolving complaints with a focus on privacy and compliance. This role involves coordinating product returns, ensuring accurate stock processing, and maintaining strong relationships to enhance the overall customer experience within the healthcare delivery sector.

Responsibilities

Respond to customer enquiries via telephone or electronic channels
Process orders accurately in compliance with Terms of Sale
Resolve customer complaints and organize product returns
Handle adverse events while maintaining patient privacy
Ensure orders meet delivery lead times during stocktake

Skills

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

View Profile

Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.