Uassist
A Customer Service Representative role responsible for providing support via live chat, email, and phone to ensure positive customer experiences. The role involves resolving inquiries, documenting interactions, and collaborating with internal teams to improve service quality.
Uassist.ME is a nearshore BPO and virtual assistant firm based in El Salvador, providing bilingual, same-timezone teams to US and Canadian businesses. They offer dedicated specialists and managed BPO programs across verticals including bookkeeping, real estate, healthcare, legal, executive assistance, sales support, and contact center operations. With 17+ years of experience and a 95% client retention rate, they deliver onshore-quality outcomes with up to 55% cost savings compared to equivalent US hires.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uassist.
Uassist didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role
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