Customer Service Representative - Onsite
Uassist.ME
About this role
A Customer Service Representative role focused on providing support through chat, email, and phone to ensure a positive customer experience. The position involves resolving inquiries, maintaining organized records, and collaborating with internal teams.
Skills
About Uassist.ME
uassist.meUassist.ME is a nearshore BPO and virtual assistant firm that provides bilingual, culturally fluent teams to US and Canadian businesses. They offer dedicated support across customer service, tech support, sales support, data management, bookkeeping, collections, marketing, social media, graphic design, and virtual assistant services. The company emphasizes onshore-quality outcomes with up to 70% cost savings, integrating with clients’ workflows and owning KPIs to drive measurable results. Trusted by organizations like The RMR Group, Acronis, Poppi, and ALDO, Uassist.ME focuses on responsiveness, reliability, and long-term partnerships.
About Uassist.ME
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Uassist.ME.
Salary
$30k – $40k
per year