Lam Research
The Customer Service Representative handles pre-sales and post-sales service functions, including processing returns, maintaining sales orders, and resolving customer issues. This role involves analyzing reports, preparing operational metrics, and supporting continuous improvement initiatives within the global spares operations. The position requires strong analytical skills and proficiency in SAP R/3 to ensure accurate order fulfillment and customer satisfaction.
Lam Research is a global leader in semiconductor process equipment and services that enable the manufacture of advanced integrated circuits. It designs and manufactures wafer-fabrication systems for etch, deposition, and cleaning processes used in chip production, serving memory, logic, and specialty applications. The company focuses on delivering high yields and scaling at leading-edge nodes through innovative, reliable equipment and comprehensive technical support. Lam collaborates with major chipmakers worldwide, maintaining a strong global footprint and a commitment to engineering at the atomic scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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