Customer Service Representative- Parts Services (On-Site)

Philip Morris International(1 month ago)

Hamilton, CanadaOnsiteFull TimeJunior$42,000 - $42,000Customer Service

About this role

A Customer Service Representative - Parts Services (Onsite) handles customer and dealer inquiries via voice, chat, and email, acting as the frontline support for a luxury automotive brand. The role focuses on delivering exceptional service related to parts, orders, and inventory while representing the company and supporting client relationships.

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Required Skills

Customer Service
Parts Catalogue
Problem Solving
Research
Analytical Thinking
Communication
Order Management
Documentation
Collaboration
Inventory Management

+2 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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