Customer Service Representative, Per Diem

Alumni Network Job Board(2 months ago)

Miami, FLOnsitePart TimeJunior$40,319 - $57,298 (estimated)Patient Services

About this role

A Customer Service Representative at UHealth serves as the first point of contact for patients, families, and visitors at the UHealth Tower, managing visitor check-in and issuing ID badges. The role creates online profiles to streamline future visits, validates appointments in EPIC for parking, and assists with directions, wheelchair transport, and visitor needs. It emphasizes professionalism, empathy, and strict adherence to patient privacy and HIPAA requirements.

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Required Skills

Customer Service
Visitor Badging
EPIC Verification
HIPAA Compliance
Communication
Multitasking
Wheelchair Assistance
Empathy
Security Coordination

Qualifications

High School Diploma or Equivalent

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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