Customer Service Representative- Portuguese
Weee! Inc(1 month ago)
About this role
The Customer Service Representative at Weee! supports the Latino customer segment and helps ensure a culturally aligned, high-quality customer experience. This full-time onsite role in Fremont, CA requires bilingual proficiency in English and Portuguese and the ability to work effectively in a fast-growing e-commerce environment. The position contributes to company growth by fostering trust and satisfaction among Latino customers.
Required Skills
- Customer Service
- Issue Resolution
- CRM
- Phone Support
- Email Support
- Chat Support
- Social Media
- Product Knowledge
- Trend Analysis
- English Fluency
+6 more
Qualifications
- High School Diploma
- Associate's Degree (Preferred)
- Bachelor's Degree (Preferred)
About Weee! Inc
sayweee.comWeee! is an online grocery marketplace that specializes in delivering Asian, Latino, and other ethnically focused groceries to customers across the United States. It combines a curated selection of fresh produce, pantry staples, frozen goods and specialty ingredients with a website and mobile apps, using regional fulfillment centers and last-mile delivery. The platform targets underserved multicultural communities with bilingual experiences, competitive pricing and weekly deals. Customers use Weee! to find hard-to-source ethnic products and get convenient home delivery.
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