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Customer Service Representative - Remote - 8/24 at OneTouch Direct - ApplyBlast

Customer Service Representative - Remote - 8/24

OneTouch Direct

2 months ago

2.4 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Customer Service Representative will provide support to telecommunications customers, handling inquiries and resolving issues remotely. This full-time role is based in San Antonio, Texas, but work is performed from a remote location, requiring strong communication and problem‑solving skills.

Responsibilities

Handle inbound customer inquiries and support requests
Resolve service issues and troubleshoot technical problems
Document interactions and update records in the CRM system

Skills

About OneTouch Direct

onetouchdirect.com

Headquarters

Tampa, Florida, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

OneTouch Direct is a global call center delivering best-in-class customer service. It provides omnichannel support, sales, and lead generation solutions to clients, helping them engage customers across phone, chat, email, and other channels. With a worldwide reach, the company focuses on scalable end-to-end customer experience solutions. Clients rely on OneTouch Direct to improve service levels, drive sales opportunities, and grow their customer base.