Customer Service Representative (Remote)
ABC Legal Services(25 days ago)
About this role
The Customer Support Specialist provides frontline assistance to ABC Legal Services’ customers, ensuring inquiries and issues are resolved and orders progress smoothly. This remote Montana-based role supports the company’s service-of-process operations and collaborates with internal teams to maintain high customer satisfaction. The position emphasizes accuracy, calm under pressure, and the ability to adopt and improve processes.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Ticketing
- Confluence
- Document Manipulation
- Court Research
- Microsoft Office
- PDF Editing
- Phone Systems
+5 more
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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