Customer Service Representative (Remote)

ABC Legal Services(25 days ago)

RemoteFull TimeJunior$30,000 - $34,000Customer Support

About this role

The Customer Support Specialist at ABC Legal Services provides customer-facing support for the company’s service-of-process operations, ensuring customers receive timely information and a positive experience. This remote role (must be located in Arkansas) supports order lifecycle and coordinates with internal teams and field staff while working within a technology-driven environment. The position contributes to maintaining company standards and improving processes as ABC expands its technology and market reach.

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Required Skills

Customer Support
Phone Support
Email Support
Ticketing
Order Management
Documentation
Confluence
Court Docketing
Document Editing
Data Entry

+5 more

Qualifications

High School Diploma or GED

About ABC Legal Services

abclegal.com

ABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.