Customer Service Representative (Remote)
ABC Legal Services(1 month ago)
About this role
The Customer Support Specialist provides frontline client assistance for ABC Legal Services, supporting the company’s order and legal service operations. The role emphasizes delivering excellent customer experience, coordinating across teams, and ensuring accuracy in court-related processes. This is a remote position based in Mississippi that requires attention to detail and the ability to work effectively under pressure.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Ticketing
- Confluence
- Docket Research
- Document Management
- Data Entry
- Transcription
- Process Improvement
+5 more
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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