Customer Service Representative - Retail (On-Site)

Philip Morris International(2 months ago)

Chatham, CanadaOnsiteFull TimeJunior$37,800 - $47,260Customer Service

About this role

As a Customer Service Representative at Concentrix, you will interface with clients of SharkNinja via inbound and outbound calls, as well as through the Internet, providing support and resolving routine problems related to their products and services. This role emphasizes excellent customer interactions and building brand loyalty while promoting SharkNinja products.

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Required Skills

Customer Support
Brand Promotion
Multi-Tasking
Problem Resolution

Qualifications

High School or University

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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