Customer Service Representative (Semiconductor)

About this role

Responsibilities

• Manage customer orders through Customer Service work processes and systems.
• Handle all types of customer orders, including indent orders and services invoicing requests.
• Supports customers with coordination of returns when required, following Qnity’s Return Policies.
• Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings.
• Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.