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Customer Service Representative - Specialty Pharmacy at AssistRx - ApplyBlast

Customer Service Representative - Specialty Pharmacy

AssistRx

4 months ago

2.8 on Glassdoor

Overland Park, United States

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative in Specialty Pharmacy supports patients and providers by managing medication access, verifying insurance coverage, and coordinating complex pharmaceutical therapies. The role involves answering inquiries, processing orders, and ensuring compliance with pharmacy regulations while maintaining high levels of customer satisfaction.

Responsibilities

Verify patient insurance coverage and benefits eligibility
Coordinate specialty medication orders and deliveries
Provide patient education on therapy management
Resolve inquiries regarding prescription refills and claims
Maintain accurate records in pharmacy management systems

Skills

Qualifications

High School Diploma or equivalent

About AssistRx

assistrx.com

Headquarters

Maitland, Florida, United States

Company Size

501-1000 employees

Founded

2009

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AssistRx is a company that specializes in providing innovative specialty pharmaceutical solutions and patient support services aimed at simplifying therapy access and enhancing patient outcomes. Their services streamline the complex processes involved in specialty medication management, ensuring that patients receive the appropriate therapies efficiently and effectively. With a focus on improving healthcare access, AssistRx empowers providers and patients alike to manage treatments with greater ease and success.