Customer Service Representative, Sr.

Bosch Group

21 days ago

United States

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Representative provides support to customers through phone and in-person interactions, handling inquiries, orders, and complaints, while collaborating with internal teams to ensure quality service and continuous improvement. The role emphasizes relationship management, issue resolution, and process support in a manufacturing environment.

Skills

About Bosch Group

bosch.us

Bosch in the USA is the American arm of Robert Bosch GmbH, a global engineering and technology company delivering products and services across mobility, industrial technology, consumer goods, and energy & building technology. In the U.S. it supplies automotive components and software, power tools and home appliances, security and smart‑home systems, and industrial automation and energy solutions. Guided by the motto "Invented for life," Bosch emphasizes innovation, R&D, and sustainability to improve quality of life and conserve resources. It serves consumers, manufacturers, and enterprises through local manufacturing, engineering centers, and digital services nationwide.