eaton
The Customer Service Representative - Tier 1 handles a high volume of phone calls and emails, addressing stock and order management inquiries while ensuring first‑call resolution. The role supports customers and distributors, processes purchase orders, and collaborates with the Customer Service Manager to drive operational performance.
Eaton is a global power management company that provides energy-efficient solutions for electrical, hydraulic, and mechanical power. Its portfolio spans electrical distribution and protection, fluid conveyance, aerospace components, and vehicle drivetrain technologies, serving industrial, commercial, data center, and aerospace customers. With a focus on reliability, efficiency, and sustainability, Eaton helps customers reduce energy use and manage power more safely across diverse applications. The company operates a worldwide network of manufacturing, engineering, and service centers to support its global customer base.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eaton.
27% above the average for this role
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