Customer Service Representative with German

Philip Morris International(3 months ago)

HybridFull TimeJunior$58,675 - $78,629 (estimated)Customer Service

About this role

A Customer Service Representative with German at Concentrix serves as a front-line adviser within the company’s global customer engagement services, supporting client customer experience and satisfaction. The role is based in Tbilisi on a hybrid schedule and contributes to meeting client quality standards and performance goals while operating within Concentrix’s service delivery model.

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Required Skills

Customer Service
Inbound Calls
Outbound Calls
Live Chat
Email Support
Documentation
Communication
Problem Solving
Empathy
German Fluency

+2 more

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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