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Customer Service Representative (Work from Home/Hybrid) at Centah Inc - ApplyBlast

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

21 days ago

Fort Lauderdale, Florida, United States

Hybrid

Full Time

Junior

1 applicant

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About this role

The Customer Service Representative role involves handling inbound and outbound calls for the home improvement industry, ensuring customer expectations are met and managed throughout the project lifecycle. The position requires excellent communication skills, the ability to work in a fast-paced environment, and a commitment to providing courteous and respectful customer service. This hybrid role is based in Fort Lauderdale, Florida, with work-from-home status available after meeting specific criteria and completing onboarding.

Responsibilities

Answer incoming calls and respond to customer requests
Book appointments for members with high data accuracy
Identify and escalate issues to supervisors

Skills

About Centah Inc

centah.com

Headquarters

Toronto, Ontario, Canada

Company Size

51-200 employees

Founded

1998

View Profile

Centah Inc. is a home services lead management software platform that provides end-to-end visibility from lead distribution to job completion for contractors, managed service networks, and private equity groups. The platform offers capabilities including geographic lead routing, automated compliance management, enterprise network orchestration, scheduling, and analytics to streamline operations and accelerate lead-to-revenue. Centah serves businesses across the home services industry looking to unify fragmented systems, optimize lead handling, and scale efficiently.