Customer Service Representative

Hibu(2 months ago)

HybridFull TimeJunior$34,000 - $34,000Customer Service

About this role

The Digital Product Support Specialist is the first point of contact for Hibu’s customers, supporting their online presence and digital marketing products. The role is customer-facing and focused on ensuring client satisfaction while the company provides paid training and clear career advancement opportunities. This position is ideal for motivated individuals with prior customer service experience who want to grow within a digital marketing support environment.

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Required Skills

Customer Support
Call Handling
Email Support
Troubleshooting
Websites
Listings
Reputation Management
SEO
Social Media
Display Ads

+9 more

About Hibu

hibu.com

Hibu is a digital marketing and advertising company that helps small and medium-sized local businesses attract customers online. They offer website design and hosting, search engine optimization, local listings management, paid search and social advertising, reputation and social media services, and analytics-driven campaign management. Hibu combines creative services, technology platforms, and hands-on account management to deliver lead-generation and ROI-focused marketing across search, social, display, and mobile channels. Their focus is on simplifying digital marketing for local businesses with integrated reporting and managed services.

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